![]() ![]() ![]() I waited for a while, Shae noticed that I was still waiting and kindly told me that someone would be with me soon. Shae asked me to wait near my dressing room. I did not appreciate Riannas (not sure if this is the correct spelling) nonchalance. I say this because having a breast examination can be stressful and change the rest of a womans life SO it would be nice if the technician performing the sonogram take a refresher and practice a bedside manner. I always appreciated the kindness and the gentleness of the technicians that is until my visit in July 2020 and my recent visit. I have visited this site for over 10 years and I can say that I have only had 2 experiences that did not leave much to be desired. This is an outlier where patients are often just another number. What an amazing team! It is clear that this organizations puts their patients first and that for the time you are in that space, you are the only thing that matters. They worked so well together and the procedure itself was seamless and painless.Thank you so much to entire east river team for taking what was one of the scariest days of my life and helping me get through it safety and a sense of calm. Evelyn and Doctor Goldman were both kind, sympathetic, and took the time to explain every strep of the procedure. By the time I left I was relaxed and knew that no matter outcome, I would be okay and they would help me with next steps. I was very nervous before I arrived, but the environment itself had a soothing effect.Before I walked in,my anxiety was a 10 out of 10. The well designed space is comforting and the cleanliness is apparent. ![]() Walking into east river put my mind at ease almost immediately. ![]()
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